Welcome to Glasses Sales Store’s FAQ! We’re here to make your eyewear shopping experience as clear as our premium lenses. Below you’ll find answers to common questions about our stylish blue light glasses, reading glasses, and prescription eyewear.

Product Questions

What types of glasses do you offer?

We specialize in computer glasses, blue light blocking glasses for both men and women, reading glasses, and prescription eyewear. All designed to combine eye protection with fashion-forward styles.

How do I know if I need blue light glasses?

If you spend significant time in front of digital screens and experience eye strain, headaches, or sleep disturbances, our blue light glasses can help filter harmful blue light from devices while maintaining visual clarity.

Do you offer prescription lenses?

Yes! We provide prescription lenses in our stylish frames. Simply select the “Prescription” option from our menu and follow the instructions to provide your prescription details during checkout.

Shipping & Delivery

How long does shipping take?

Orders process within 1-2 business days. Delivery times vary:
– Standard Shipping ($12.95): 10-15 business days via DHL/FedEx
– Free Shipping (orders over $50): 15-25 business days via EMS

Do you ship internationally?

We ship worldwide except to some remote areas and parts of Asia. Our checkout system will automatically notify you if we cannot ship to your location.

How can I track my order?

You’ll receive a tracking number via email once your order ships. Use this to follow your stylish eyewear’s journey from our Pittsburgh headquarters to your doorstep!

Payments & Accounts

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.

Is my payment information secure?

Absolutely! We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.

Returns & Exchanges

What’s your return policy?

We offer a 15-day return window from delivery date. Items must be in original condition with all packaging. See our Returns section for details.

How do I initiate a return?

Email our customer service at [email protected] within 15 days of delivery. Include your order number and reason for return. We’ll provide return instructions.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll provide a prepaid return label.

Tips & Recommendations

How can I get free shipping?

Orders over $50 qualify for free shipping! Consider combining multiple pairs – perhaps blue light glasses for work and reading glasses for leisure – to reach the threshold while expanding your eyewear collection.

What’s your best-selling product?

Our computer glasses with blue light filtering technology are extremely popular among digital professionals, while our fashion-forward women’s blue light glasses are customer favorites for style-conscious users.

Still have questions? Our friendly customer service team is always ready to help at [email protected]. We’re committed to making your journey to better eye protection and style completely smooth!

Now that your questions are answered, why not browse our collections? Your perfect pair of protective, fashionable glasses is just a few clicks away!